At Vogue Vibe, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a clear and straightforward returns and refunds process so you can shop with confidence.
Return Eligibility
You may request a return if:
- The item is unworn, unwashed, and unused
- All original tags and packaging are intact
- The return request is made within the eligible return period
- Proof of purchase is provided
Please note: Items that show signs of wear, washing, or damage caused after delivery may not be eligible for return.
Non-Returnable Items
For hygiene and safety reasons, certain items may be non-returnable. Any such exclusions will be clearly mentioned on the product page.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to the original payment method
- Processing times may vary depending on your payment provider
Shipping charges are non-refundable unless the return is due to a defect or error on our part.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately with clear photos and your order details. We’ll assess the issue and offer a replacement or refund as applicable.
How to Start a Return
To initiate a return or refund request, please contact our support team at: 📧 help.voguevibe@gmail.com
Our team will guide you through the next step